At Intercoastal, an ambitious Atlantic City development is designing a premium guest experience before the buildings, technology and operating systems are in place. Jessica Gaffney can already picture the member arriving. Maybe he has come down from Manhattan. Maybe he owns a condominium on the property and keeps several cars there. One of the cars […]
SpaceX goes over the top
Starlink wants to become a mobile carrier. Could satellite connectivity do to wireless networks what streaming did to cable, or will physics keep terrestrial infrastructure firmly in the game? By Pat Coyle Four years ago, SpaceX and T-Mobile stood together in Texas and described a fairly easy-to-understand idea. Starlink satellites would fill the places where […]
A new generation of stadium builders
More sports executives are about to build their first stadium For most sports executives, building a stadium is not a profession. It is something that happens to them. A leadership team can spend years running the business of sports without ever confronting the demands of a major venue development. Then the organization announces a new […]
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What Vince Lombardi can teach us about stadium technology
Football has spent much of its history becoming something the previous generation did not recognize. The forward pass was an intrusion. Television was viewed as a threat to ticket sales. Giant video boards gave fans a reason to look somewhere other than the field. Smartphones piled on. Even Madden, a video game built to imitate […]
What is a frictionless fan worth?
A new J.D. Power study of airport passengers offers stadium operators a useful way to think about the economic value of reducing friction inside a venue. The 2026 North America Airport Satisfaction Study, released Sept. 16, surveyed 24,710 passengers and found that travelers who rated their airport experience as perfect spent an average of $47.60 […]
