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Editorial
When you deploy technology, don’t forget the people
With the recent explosion of stadiums deploying new technology in just about every phase of venue operations, it’s easy to get caught up in the idea that technology alone can help solve multiple game-day pain points. But one thing struck me as I visited several stadiums this year, watching closely how fans interact with new technology: Without trained staff to...![](http://34.217.252.215/wp-content/uploads/2023/12/Screen-Shot-2023-11-15-at-2.45.33-PM-716x540.png)