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Denver Concessions, Part 3: The rise of the self-checkout kiosk
If there is a newer concessions technology that is fairly obvious in the how-to of its use, it’s the big-screen kiosk. Popular at quick-service restaurants in many places, self-order kiosks have been gradually growing in use at stadium concession stands, including Empower Field at Mile High, where the technology has been in use for several years in a few different...Feature
Denver Concessions, Part 4: When design and process are as important as technology
The one thing that’s often not mentioned when discussing stadium concession technology is that the physical layout and functionality of the stands themselves can sometimes do as much to improve fan and business experiences than any technology. Starting just before the pandemic hit, Empower Field at Mile High and other venues began experimenting with concession stands that looked much different...Feature
Survey says: Cashierless concessions are top priority for venues in 2024
In our third annual Stadium Connectivity Outlook survey, respondents pinpointed cashierless concession technology as their top initiative for the next 12 months, making it a tactical element in a broader strategy to increase revenues and decrease costs. Because the new types of cashierless stands often reduce the need for personnel to operate them, it’s possible that the already rapid deployment...Feature
Checkout-free stadium concession stands: Where they are
As the final data set for our charting the checkout-free concession stand revolution report here is our list of where all the stadium-specific checkout-free concession stands are located, with the number of stands at each venue and the technology provider for each location. As always, any corrections, additions or other field observations welcome! This list was updated on Oct. 26....Feature